On September 23, 2017 we caught up with Easy the Mogul in the Bronx, NY. Easy also reflects on TheWhiteHouseIsFake, music, and more.Read More
We caught up with local author Steve Liskow in Wethersfield, CT on Sept 17, 2017. Watch our conversation..Read More
September 7, 2017- Joe McGee will be sitting down with Linda Campanella on September 30th as part of his September Podcast with focus on meeting local authors. Linda is the author of, “When All That’s Left of Me Is Love: A Daughter’s Story of Letting Go.” This book can be seen here on Linda’s website – Click Here. This podcast will be filmed from West Hartford, Connecticut.
More About Linda
Linda Campanella is a management consultant, mother, and wife who lives in West Hartford, CT. She also is a daughter whose grief following her terminally ill mother’s death flowed from her broken heart through her fingers and onto the blank pages of what became a memoir about her family’s determination to enjoy life even while anticipating death. Linda considers herself an accidental author; her book, she says, essentially wrote itself.
Published in August 2011, When All That’s Left of Me Is Love: A Daughter’s Story of Letting Go is a personal memoir and loving tribute to the author’s mother. The book takes readers on an intimate and emotional journey from day of diagnosis through moment of death and into the few months of Linda’s being a motherless daughter. It has received many honors and awards, including being named a 2012 Nautilus Silver Medalist, a 2012 Living Now Book Awards gold medal winner, and a 2013 Indie Excellence Book Awards finalist.
Since her mother’s death and her book’s publication, Linda has been interviewed and invited to give keynote speeches about terminal illness, joyful and purposeful living, dignified and peaceful dying, and the journey through grief to gratitude. She has become a very vocal and passionate advocate for compassionate end-of-life care, largely out of gratitude for her family’s experience with hospice. Linda has been interviewed and invited to give keynote speeches about terminal illness, joyful and purposeful living, dignified and peaceful dying, and moving through grief to gratitude. She has written op-eds and other published articles, testified before the Connecticut legislature, and given presentations at conferences focused on hospice and palliative care. She currently serves on the Schwartz Center for Compassionate Healthcare’s National Compassionate Caregiver of the Year Award Review Committee.
Before starting her own consulting company in 2001, Linda served as chief operating officer at Trinity College in Hartford. Previously she was a senior executive at jet engine manufacturer Pratt & Whitney, and prior to that she was an aerospace trade negotiator in the executive branch of the federal government. She holds a bachelor’s degree in German from Amherst College and a master’s in international business from Georgetown University’s Walsh School of Foreign Service. She is married to her high school sweetheart, Joe, and they have three grown sons.
More information about Linda’s book and advocacy can be found at www.campanellabooks.com, on Facebook (Linda Campanella, Author), and on Twitter (@campanellalinda).Read More
August 23, 2017 – For our September Podcast we will be catching up with Beth Caurso and Steve Liskow. Joe McGee will be interviewing Beth on September 24th in Windsor, CT and Steve on September 16th in Wethersfield, CT.
More about Beth Caruso
Author Beth M. Caruso grew up in Cincinnati, Ohio and spent her childhood writing puppet shows and witches’ cookbooks. She became interested in French Literature and Hispanic Studies, receiving a Bachelor of Arts from the University of Cincinnati. She later obtained Masters degrees in Nursing and Public Health.
Working as a Peace Corps volunteer in Thailand, she helped to improve the public health of local Karen hill tribes. She also had the privilege to care for hundreds of babies and their mothers as a labor and delivery nurse. Largely influenced by an apprenticeship with herbalist and wildcrafter, Will Endres, in North Carolina, she surrounds herself with plants through gardening and native species conservation.
Her latest passion is to discover and convey important stories of women in American history. One of Windsor is her debut novel. She lives in New England with her awesome husband, amazing children, loyal puppy, and cuddly cats.
About the Book: One of Windsor
When I first heard about Alice (Alse) Young several years ago, I was shocked to discover that she was the first American colonist hanged for witchcraft. Up until that time, I had only known about the witchcraft trials in Salem, Massachusetts. Since then, I have had the chance to learn about so many other accusations and trials throughout New England and especially in Connecticut. Upset that such an important historical event and person was so largely unrecognized and unacknowledged, I decided that one day I would tell her story to the best of my ability.
About Steve Liskow
- Hit Somebody (Trash & Byrne 2) 2017
- Dark Gonna Catch Me Here (Woody Guthrie 3) 2016
- The Nowhere Man (Zach Barnes 5) 2016
- Oh Lord, Won’t You Steal Me a Mercedes Benz (Woody Guthrie 2) 2015
- The Kids Are All Right (Zach Barnes 4) 2014
[Shamus Award Finalist, Best Indie Novel, 2015]
- Postcards of the Hanging 2014
- Blood On The Tracks (Woody Guthrie 1) 2013
[Honorable Mention, Writers Digest Self-Published Novel Awards, 2014]
- The Night Has 1000 Eyes (Zach Barnes 3) 2013
- Run Straight Down 2012
- Cherry Bomb (Zach Barnes 2) 2012
- The Whammer Jammers 2011
- Who Wrote the Book of Death? (Zach Barnes 1) 2010, Re-edited, 2011
- “Smothered Mate” Alfred Hitchcock Mystery Magazine
- “One Headlight” Sherlock Holmes Mystery Magazine
- “Dead Man’s Hand” Sherlock Holmes Mystery Magazine
- “Santa & The Shortstop” Sherlock Holmes Mystery Magazine
- “Hot Sugar Blues” Vengeance
(Tekno Books/Mystery Writers of America) 2012
[Edgar Finalist, Best Short Story, 2013]
- “Sweet Hitch Hiker” Dead Calm
(Level Best Books) 2011
- “Ring of Fire” Thin Ice
(Level Best Books) 2010
- “Stranglehold” Alfred Hitchcock’s Mystery Magazine
[Black Orchid Novella Award, 2009]
- “Little Things” Quarry
(Level Best Books) 2009
[Honorable Mention, Al Blanchard Award, 2008]
- “Susie Cue” Dead Fall
(Level Best Books) 2008
[Honorable Mention, Al Blanchard Award, 2007]
- “Running on Empty” Still Waters
(Level Best Books) 2007
- Now Write! Mystery, Thrillers and Crime
More information about Beth Caurso can be found on her website [One of Windsor]
More information about Steve Liskow can be found on his website [Steve Liskow]
August 9, 2017- Stay tuned for our posting of our Next podcast. Episode 7: Working Remotely or at Home will film in Thomaston/Watertown CT in a remote area hence the name of the episode.
Guests to give advice about the work from home experience.
We will also be doing a remote interview and posting this online very soon.Read More
July 24, 2017 – Joe McGee will be speaking at NECCF Fall Forum 2017 at 1pm on September 19, 2017. Register below to see Joe speak at this exciting event.
Join the NorthEast Contact Center Forum, Contact Center Experts, Adapt and a pool of your peers for an interactive day focused on effectively managing your call center. You will leave with tangible tips, tricks and strategies you can implement immediately.
Franklin Country, Club
672 East Central Street, Franklin, MA 02038
You will learn:
- The most cost effective ways to invest your contact center resources
- Real-world insights in creating more organizational value without compromising service levels
- Best practices to collaborate staffing levels and optimize productivity
- Everyday operational practices to employ immediately for both high quality and efficient outcomes
9:30 am Registration & Continental Breakfast
10:00 am Morning Presentation
11:00 am Presentation by Adapt
12:00 pm Buffet Luncheon
1:00 pm Afternoon Presentation with Joe McGee on Leadership Lessons Inspired By a 6 Year Old
2:00 pm Roundtable Discussions
Engage in a lively peer to peer learning experience!
Topics to include:
|Work at Home|
|Managing your Outsourcer|
|Training & Development|
|KPIs/Metrics to Manage your Center|
|Employee Retention/Morale Programs|
|Change Management in a Contact Center|
2:45 pm Closing Remarks, Survey Collection & Raffle Prizes
3:00 pm Event Concludes
Register now at this link > Click HereRead More
July 23, 2017- Leadership Lessons Inspired By a 6 Year Old now available on Amazon USA and Amazon U.K.
Buy now USA
Buy now U.K.
In leadership, whether in IT service management (ITSM) scenarios or elsewhere, there’s sadly no operating manual for how one should lead teams effectively. And leadership training for new managers and leaders is often not part of the company budget. So how do you become an effective leader? In my experience, new leaders will often stumble, fall, and overcome adversity in their new roles. It’s the “discovery” phase that can be somewhat overwhelming for many people. Then, as new leaders, we often overlook simplicity and overthink things when performing every day work. Leadership Lessons Inspired By a Six-Year Old You might not initially relate fatherhood to leadership but, in 2009, I was blessed with the birth of my daughter Ursula which offered me a new and somewhat unique view on developing IT service desk teams. This new way focuses on the use of storytelling and objects to help people to understand and embrace change or, more precisely, the delivery of change. It uses first-hand stories of my experiences raising children along with the Learn It, Teach It, and Apply It (LTA) principle to build confidence and “shape” subject matter experts (SMEs) in the workplace – in this instance a service desk teams.Read More