The Human Factor & Learning

“The Human Factor & Learning” – By Joseph McGee

Many countries – cities – towns have studied traffic patterns. What is the cause of the bottleneck and how can we improve congestion. Many have found ways to improve based on studies unique to each location. But what about humans?

For example if I was on the 4th floor of a busy city and each morning say by 8am – I’ve become an observer. If I was such an observer what would I see? Perhaps a controlled madness. Almost like ants or specs that are working together and many going in the same direction and going to work and or their destinations. Humans follow rules to somewhat of a degree. What I mean by that is by 8:00 am a flock of humans are entering crosswalks. They are stopping in unisex and pushing a button in order to advance to the other side. However, in any given moment some humans may lose patience and decide to dart across the road when not given the Ok by the cross walk signal. This is the human factor. Decisions are made outside of the rules of what one should be following. If I were to simulate a computer program and give it rules. When it can advance and when it cannot. The program unlike humans will not deviate from the intended rules. Humans on the other hand will make new decisions by emotion. The human factor will always win. This can be debated by many on what the safer choice should be.

What about Learning

The AI / Program can only learn what it’s being fed or learn from what systems it has access too. Humans have the same system access to the World Wide Web, etc. They also can learn through others which can be done intentionally or unintentionally. So for me who wins? Humans or PC’s. My answer will always be humans who can break the rules set forth and make decisions beyond the decision tree.

Let’s talk about unintentional learning…

Last night, I learned a valuable lessons from my three year old. This is the story of curling toe’s.

“The Story of Toe Curling”

Last night my three-year-old who is fascinated with coins and money happen to have some pennies wrapped in her toes. Her toes were curled and I was fascinating that she would do that. Her toes would bent down in a curled fashion. From this point, I called my wife and other children in the room. I yelled, “Family Meeting time.”

First, I asked my wife if she could curl her toes. She did it with no issues. As I called for my family meeting, my oldest daughter Ursula arrived in the room. I asked her to perform the same task. She was able to curl her toes. I thought to myself maybe this is a thing with the women. I asked my son to perform the same task and he was able to curl as well. I knew these must not be my children or I’m an alien one or the other. I am not able to curl my toes and learned that through others such a thing could be done

Learning from others helps build us into a more efficient and knowledgeable person. We can all learn something new each day.

Humans can learn every day. What have you learned today? Post a comment..

– Joseph McGee

About Admin

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Over 16 years' experience in the IT industry for leading corporate, financial and educational organizations. I have held various positions as Technical Trainer, IT Analyst, Website Developer, Manager and Desktop Support Technician. Joseph McGee was born in Hartford, Connecticut. He has been involved in the technical industry since the year 2000. He has been involved in speaking topics such as "Building Team Dynamics" and "Leadership Lessons Inspired by a 6 year old", which has been expanded into the topics in this book. He lives in Connecticut with his wife Amanda and three children (Ursula, Nathan, and Tabitha.)

Joseph McGee is a Manager for Konica Minolta and also the President of the CT HDI Chapter (http://cthdi.org). Joseph is also Six Sigma Black Belt Certified.

Joseph McGee can be contacted via email at jmcgee@mcgeeleadership.com.