SITS 17 – London (June 7-8 2017)

Speaker Announcement: Joe McGee @ SITS 17 – LONDON

Joe McGee will be speaking at SITS – 17 in London on June 7-8.

Register for FREE and come to London and see me speak.

Topic: Leadership Lessons Inspired By a 6 Year Old

SITS 17: The leading event for Service Desk & IT Support Professionals

SITS17 – The Service Desk & IT Support Show, will take place at London’s Olympia on 7-8 June 2017.  The event will feature over 70 leading industry vendors, alongside over 50 seminar sessions and world-class keynotes – all free for you to attend.  Registration is now open – register free here, and seminar places can be booked from February 2017.

With over 3,500 in attendance last year.

Watch last year’s Video


Opening times

Wednesday 7 June 9.00am-5.00pm
Thursday 8 June 9.00am-5.00pm
Last admission is 4pm on both days.


Location: Olympia, Hammersmith Road, Kensington, London W14 8UX

Rail: Kensington (Olympia) Station, direct trains from Clapham Junction, Watford Junction, Wembley Central, Shepherd’s Bush, West Brompton and others

Tube: Change to rail at Shepherd’s Bush (Central line) or West Brompton (District line)

Parking: It’s quicker and easier by public transport but if parking is needed it must be booked in advance here

For more information about getting to Olympia and its surrounding area, please visit


There are many hotels near Olympia, for more information please visit


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Misdirection in the Technical World – Take a Closer Look

February 17, 2017

Misdirection in the Technical World

[mis-di-rek-shuh n]- What the eyes see and the ears hear, the mind believes.

In this exercise we are using the techniques from, “Chapter 5: Show and Tell Is a Must,” in which objects are used to enhance points.

Let’s look at the above object….What do you see from a far?

It appears to be money and does look much like a $20 Dollar Bill.

Applying this exercise in the workplace in a few easy steps:

Step 1: Show this Item to your team from 10-15 feet away and ask them what this item is. Your team will most likely say money or a $20 dollar bill.
Step 2: Start to move closer to your team (Walk towards them).
Step 3: Ask them to look closer and what do they see? Is this money?

Selling Points for the Exercise:
1. Tell your team much like in technical troubleshooting when we are the receiver sometimes the information being circulated to us may not be all of the facts. It’s not until we get closer or get our eyes on the issue is when we get a more clearer picture of the true issue. How many times do you work an issue and notice that either all of the facts given were either wrong or missing? This is why we must be the bridge and have our eyes on the issue so facts are not missed. Look at this exercise from a far we thought this was money. When we got closer we learned that this is, “Motion Picture ONLY prop money.” This is not real money. We only came to that conclusion by taking a closer look.

Let me ask you – Are you taking the time to get a closer look? Are you performing remote sessions to get all eyes on the issue? Are you asking for videos or screenshots? It’s not that trust is lost on what they are saying, it’s that second eyes are ALWAYS needed.

Did you see it?
Not all eyes will have noticed this next part from this exercise…Did you notice it?

Who is suppose to be on the $20 dollar bill? Andrew Jackson.

This is why a second set of eyes is crucial for success.

What’s the Answer?

Do you know the answer? What if I told you that each person could interrupt the above riddle differently? If you were to give this riddle to your team, how many answers would be different. I will tell you that you will see varied answers.

In the technical world- we must NOT overlook taking a closer look. Always have another eye on the issue to confirm all of the facts before assuming and working deep into an issue. I hope this will spark some idea’s in your workplace with your teams. Enjoy

Prop Money
Where do I find Prop Money? You can find Prop money on EBay.

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Video Shoot from January 21, 2017

February 13, 2017

On January 21, 2017, Joe McGee discovered Old Wethersfield, CT where people were applying his techniques first hand and using them in every day life or in work situations.

Watch individual video’s or the full video below.

Full Video

Leadership Pizza Shot at Village Pizza

Purchase my book from the following sources below:

USA – Buy From Amazon.

Mcgeeleadership – Signed copy Buy From McGee Leadership.

Books a Million – Buy From Books A Million.

Barnes and Noble – Buy From Barnes and Noble

AMAZON UK – Buy from Amazon UK.

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Joe McGee Discovers Wethersfield, CT – Video

February 12, 2017

On January 21, 2017, Joe McGee discovered Old Wethersfield, CT where people were applying his techniques first hand and using them in every day life or in work situations. Follow Joe’s journey through this town and uncover all of the interactions that were discovered on this day.


In this video Joe visits the following establishments:

  • Village Pizza, 233 Main St, Wethersfield CT
  • Aroma Bistro, 227 Main St, Wethersfield CT
  • Wethersfield Travel, 219 Main St, Wethersfield CT

The following techniques were discovered this day:

  • Celebration Days are Too Routine
  • Leadership Pizza
  • Chair of God
  • Show and Tell is a Must (Orgone Energy)
  • The Old Switcheroo

After watching the video – do more! Get the book available today.

USA – Buy From Amazon.

Mcgeeleadership – Signed copy Buy From McGee Leadership.

Books a Million – Buy From Books A Million.

Barnes and Noble – Buy From Barnes and Noble

AMAZON UK – Buy from Amazon UK.



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Events for March

Event Type: Lecture and Book Signing

Join us on Tuesday, March 21, 2017 – 7:00pm at the Watertown Library (map) for a book talk and signing with author Joe McGee who will be presenting Leadership Lessons Inspired By A 6 Year Old – a leadership book based on a call center environment. This book speaks about the relationships of raising children and how they turn into valuable lessons of how to properly raise a team in the workplace.

The talk will cover a few sections of the book including:

  • Chapter Two: Avoid Tunnel Vision – This covers that sometimes simplicity is best and often overlooked. The answers are often in front of your nose.
  • Chapter Three: LTA principle and “The Pearl Necklace.” Learn how to instill confidence and become the subject matter expert.
  • Chapter Five: Show and Tell is a must: Why it’s important to use objects to emphasize points
    After the conclusion of the speaking event, Joe will be offering a book raffle, book signing, and a Q&A with attendees.

For more information about Joe McGee and his book visit
For additional questions contact the Watertown library at 860-945-5360.

This event is open to the public and no RSVP required.

Event Type: Joe is going back to School. Special Appreance Lecture

Joe will be speaking to the FLEX study hall students on March 24th at the Watertown High School in Watertown, CT.

Event Type: Meet Local Author Event

Local Authors Get Together
Saturday, March 25, 1:00 – 4:00 p.m.

This event will be held at the Lucy Robin Welles Library in Newington, CT. Meet Joe McGee and other local authors for discussions and book sales.

Calling all local authors and anyone interested in writing, illustrating, self-publishing or the process. We will have many authors in to talk about their books and their journey to get them published. Writers of adult, teen, and children’s fiction will be in attendance, as well as authors of non-fiction, including self-help, poetry and cooking. There will be introductions and then time to talk with authors speed dating-style regarding the process. We will conclude with a book signing. Books will be available for purchase.

Sponsored by the Friends of the Library

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Showing Value is Key…Don’t ask for value without proving yourself..

February 3, 2017 – By Joe McGee

Showing Value is Key…Don’t ask for value without proving yourself..

Often times we are memorized by the determination of how a sticker price of a new vehicle is presented. In a new vehicle the value of the product is comprised of many key elements that may or may not be important to the consumer. Look at things such as:

  • Safety Package
  • Comfort Package
  • Sport Package
  • Performance Package
  • Entertainment Package
  • Interior Package
  • Cold Weather Package, etc

At this point the consumer makes a choice of what value’s are important to them for what they are looking for. This is much like how we as job seekers should be thinking when going into a new position. The hiring manager will be looking for how you fit into their organization and the value you provide per your salary range.

The DO’s for Showing Value towards Hiring Managers:

Sell Yourself to Them..

Think about if you are selling a product. What should you know? You should know the product inside and out without question or uncertainty. Give them feedback on the qualities that make you great and WHY they want you on their team. A good exercise is to really buckle down and ask the RAW questions that would help influence their decision.


  • Identify you. Who is Your Name? Tell them your personal brand.

What inspires you personally and professionally? What are your passions?

What matters to you most right now?

  • What does this industry mean to you?

In which traits and characteristics do you take most pride?

What parts of your last job do you particularly enjoy and least enjoy?

  • The Future

What excites you about your future and the future of this Company

Prove your Value & Learning Mistakes to them..

Be prepared to have specific examples on the following:

  1. Provide a specific example of your greatest achievement in your career?
  2. Provide a specific example of your worst mistake in your career and the learning lesson encounters? This is KEY to discuss something that you encountered and show’s you are not perfect.
  3. Discuss the success of a project or initiative and what the outcome was? Discuss what you may have done differently in retrospect..

Proper Closing

  1. Show excitement and eagerness during the interview.
  2. After discussing the role; look around the environment and ask specific questions and tell them HOW you would fit into the organization and WHY.
  3. Ask for a business card and remind them to reach out to you for any questions.
  4. Email them a thank you note or mail them a thank you note for their time.

The DONT’s for Showing Value towards Hiring Managers:

Sell Yourself – The WRONG WAY

I really need a job and that’s why I’m here. This is something that should NEVER be said. We must prove our value and not ASK for something under pity.

Prove your Value – The WRONG WAY

Don’t be general with your answers. If you are explaining a situation give specific examples (company, what you did, etc). General answers are just an excuse to avoid the question.

Proper Closing- The WRONG WAY

Well, I’m just looking at many positions and I don’t really know what I want. You may want to explain to them, that’s like buying a car..

If you’re shopping at a TOYOTA Dealership let’s say and a sales consultant asks them, “Is it definitively this brand you’re interested in?” If the answer is, “No, I’m shopping around,” a good sales consultant would tell them to come back when they are ready commit to this brand for the best price. They are just merely phishing for a price.

We must go into the interview committed to the position and really show that at all times.


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